iMogul Support & FAQs

Getting Started

What is iMogul?

iMogul is an AI-powered platform that helps bring film and TV projects to life by letting creators upload scripts, generate insights, and share projects for community discovery and feedback. It’s built to support early-stage development and decision-making before money is spent in production.

Who is iMogul For (screenwriters, producers, actors, investors, audiences)

iMogul is for screenwriters and producers developing projects, and for audiences who want to discover and support projects early. Each group can participate in different ways based on their account type and features enabled.

Do I need an account to browse? To vote?

Yes—an account is required to browse iMogul. You also need an account to vote, so we can protect the integrity of results.

How do I upload my first project/script

Log in, go to Pro Dashboard, and tap + New Project to choose your script from the file browser. Check “Please review and accept our screenwriter upload agreement” (you only need to accept this once—it covers all future uploads). Then tap Analyze your script.

What file types can I upload?

You can upload PDF files only. This ensures your screenplay formatting (scene headings, dialogue, and structure) is preserved for accurate analysis.

Why is my upload failing?

Uploads must be 10MB or lessPDFs cannot be password-protected, and screenplays should not include embedded pictures/images. If your file meets the requirements, it may be a connection issue—try again on a stronger network or after restarting the app.

Draft, Privacy, and Visibility

What info is public when I publish?

When you publish, the following becomes visible: logline, elevator pitch, mini-synopsis, casting choices, director and cinematographer choices, and the first 20 pages of your script. The first 20 pages are protected against screen recording and snapshots.

Can I keep my script private but still use the AI tools?

Yes—keep your project in Draft mode to use the tools privately. However, publishing is how you let audiences, producers, and investors know your project exists, and it enables users to vote on casting, director, and cinematographer choices.

How do I take a script out of Draft and publish it?

Once published, your script’s public-facing elements (like the logline/synopsis and any enabled modules) become visible to the iMogul community.

1. Tap Pro Dashboard on the nav bar.
2. Find Publish Status.
3. Select Draft and change to Published.
4. Select Save at the top.

Who can see my script?

Once published, anyone with an iMogul account can see your script. If you share your script with someone outside iMogul, they’ll need to download the app and create an account to view it.

Can I unpublish a script? What happens to votes?

Yes—you can move a script from Published back to Draft. It will no longer be visible to users, but all votes and ratings are kept.

Can I delete a script or my account?

Yes—scripts can be deleted after you Archive them, then confirm by typing DELETE; once deleted, all associated information is permanently removed. If you delete your account, all of your scripts and related data (including analysis, votes, and market info) are deleted.

What happens if I change the title after publishing?

Nothing special happens—it will simply display under the new title.

AI, IP, Privacy & Safety

Does iMogul steal my script or claim ownership?

No—your script remains 100% yours, and iMogul does not claim ownership of your work. iMogul is designed to help you get discovered and build momentum; any platform terms around visibility, participation, and potential commercial outcomes are described in the EULA/Terms, which you should review.

Should I copyright my script, register it with the WGA, or just upload it to iMogul?

It’s up to you, but many writers choose to register with the WGA East or WGA West) and/or file a U.S. Copyright before broadly sharing a script anywhere. iMogul lets you upload in Draft to keep your project private while you decide, and you can publish when you’re ready for visibility and voting. If you live outside the U.S., your script is typically protected automatically the moment it’s created under the Berne Convention, but you may still choose to register locally and/or in the U.S. depending on where you plan to do business and enforce your rights; this isn’t legal advice—if you’re unsure, talk to an entertainment attorney.

Do you train AI models on my uploaded scripts?

No—we do not train AI models on your uploaded scripts. We use AI to generate insights that help you position and market your project to the right audience and make it easier to pitch to friends, family, producers, agents, and investors.

Who can access my uploaded content?

Other iMogul users can view what you choose to make visible (for example, your published project info and the protected preview pages). Producers will be able to review relevant high-level information to help decide what to pursue, and may reach out to request to read the full script directly from you.

Copyright / DMCA: how do I report infringement?

Report suspected infringement through iMogul Support by submitting a DMCA notice with your contact info, the content you own, the link/title of the allegedly infringing content, and a brief statement that you believe it’s unauthorized. We’ll review the request and take appropriate action consistent with our DMCA policy and Terms.

Sharing Scripts

How do I share my script or profile?

1. Open the script (or your profile).
2. Tap the Share button (a box-with-arrow icon on iOS).
3. Choose how you want to share (Text, Email, Copy Link, Social, etc.).

What exactly does someone see when I share?

If your script is Published, they’ll see the title, logline, mini-synopsis, casting/director/cinematographer choices (for voting), and the first 20 pages of the script. If your script is Draft, they won’t be able to view it.

Can I share with a producer/agent/investor who doesn’t have iMogul?

Yes—sharing sends a link. If they don’t have the app, they’ll be directed to the App Store to download iMogul; if they already have the app and are logged in, the link will open directly to your script.

Using iMogul

For Screenwriters

Fixing Actor Suggestions

Why do some actor suggestions look incorrect?

iMogul’s AI works hard to match characters with appropriate actors based on demographics, tone, and market fit. However, like any AI system, it may occasionally select incorrect images or mismatched actors.

We continuously improve and clean these results on the backend, but some inaccuracies may still appear. Before publishing your script, you should always review and refine your casting selections.

What are the requirements before publishing casting choices?

Before publishing your script, please make sure:

• Each character has 2–3 actors selected (maximum of 3)

This ensures the community can vote effectively and helps generate meaningful audience signal data.

• Casting is not limited to a single actor

Voting is a core part of iMogul, and having multiple options allows iMogulers to participate in shaping your project.

Can I cast myself in my own script?

If you are both a screenwriter and an actor (including having an IMDb profile), you should not only cast yourself in the role.

While you may absolutely include yourself as one of the candidates, you must still provide additional actor options so that the community can vote and engage. iMogul is built around audience-driven validation, and casting decisions should reflect that process.

How do I fix or change AI-selected actors?

You can refine casting selections while your script is in Draft mode only.

To update actor suggestions:

  1. Open your script and go to the character you want to edit
  2. Tap Refine
  3. Make any updates to the character details if needed
  4. Tap Save Changes
  5. Tap New AI Suggestions to generate updated actor options

If you already know who you want:

  1. Tap on the actor tile
  2. Type the actor’s name
  3. Select the correct actor from the results
Why can’t I edit actors after publishing?

You can refine casting selections while your script is in Draft mode only.

Once a script is Published, casting becomes part of the public voting system.

To make changes, you must move your script back to Draft mode, update your casting, and then republish.

Uploading Scripts

Why was my screenplay upload rejected or flagged?

iMogul is designed to analyze properly formatted screenplays, not general documents like novels, outlines, or notes. If your upload was rejected or didn’t process correctly, it’s usually because the file doesn’t match standard screenplay structure.

To ensure your script works correctly, please confirm the following:

1. Your file is a true screenplay

Your document should follow industry screenplay formatting, including:

  • Scene headings (INT./EXT.)
  • Character names centered above dialogue
  • Dialogue and action clearly separated
2. The first page is a title page only

Page 1 should include:

  • Script title
  • Writer(s) name(s)
  • Optional: WGA registration or copyright
3. Your script is a complete story

iMogul works best with full narratives that include:

  • A beginning, middle, and ending
  • Not just ideas, summaries, or partial scenes
4. Your script is within a typical length
  • Feature films: ~80–120 pages
  • Short films: complete and clearly structured
5. You are using a supported format

You can upload PDF files only. This ensures your screenplay formatting (scene headings, dialogue, and structure) is preserved for accurate analysis.

What happens if I upload something that isn’t a screenplay?

If your file is not properly formatted, iMogul may:

  • Reject the upload,
  • Analyze it incorrectly, resulting in poor or misleading insights

Technical/Troubleshooting

I can’t sign in with Apple/Google—what do I do?

First, confirm you have a solid internet connection and that your iOS and iMogul app are up to date. Try closing the app completely and reopening it, then sign in again using the same method you originally used (Apple vs Google).

I’m stuck on the splash screen / app crashes—what should I try?

Force-close the app and reopen it, then restart your device. If it still happens, delete iMogul and reinstall it from the App Store.

How do I update the app?

iMogul will auto-update if you have automatic updates enabled on your device. We recommend keeping auto-updates on so you always get the latest features, fixes, and improvements

Supported devices / iOS versions?

iMogul currently supports iOS devices only. Android is on the way, and the exact minimum iOS version is listed on the iMogul App Store page.

How do I contact support? What info should I include?

Email support@imogul.ai for help. For bugs, feature requests, or suggestions, tap the bullhorn in the app and send feedback—include a screenshot, what page you were on, what you expected to happen, and what actually happened (plus your device model and iOS version if possible).